CognitiveCombine.com stylishly packed, cognitively underlined & followed by a strong dose of tomfoolery

LaCie Network Space: unable to upgrade firmware through OSX

If you bought your LaCie Network Space (NS from now on) about half a year ago, you may or may not be aware that there is a new firmware update. The upgrade was not as easy as I expected.I downloaded firmware version 1.1.8 from here. And proceeded to follow these rather simple instructions.

But I kept getting an error and it was really frustrating.

As you can see from the error message, after starting the update process, the NAS does not reboot into update mode, and the error is displayed. I tried this countless times and always this error appeared.

Quite by chance I then got it to work, by closing this window right after the NAS went down for reboot:

This window is the culprit which prevents the NS from rebooting into update mode. The problem is one of logic:

1. you have to launch LaCie Network Assistent

2. In LNA you have to click on "update"

3. This opens a new window that enables you to start the update process

4. But the first window remains open and lists the NS.

5. When the NS tries to reboot, this first window starts to look for the NS to list it (as shown in the picture) and this prevents the NS from going into update mode.

So make sure to close this window right before you start the update process!

Good luck and hopefully someone can confirm this solution as well.